Nia
First steps
For parents at the very beginning. Nia helps you understand the basics, make sense of your concerns, and take first practical steps — without the jargon.
The team
Asha doesn't work alone
Behind every conversation, Asha draws on a team of specialists — each built for a specific part of the SEND journey. You never need to know who to ask for. Asha works that out and brings the right person in.
Your starting point
Asha
Asha is who you come to first. She listens, understands where you are in the SEND process, and brings in the right specialist at the right moment. You never choose who to speak to — she handles that. Every conversation starts with her.
Asha's specialists
Paige
EHCP
Paige works through EHCPs section by section — checking provision is specific enough, identifying gaps, and helping you prepare for annual reviews.
Rae
Correspondence
Rae helps you find the right words. Professional, firm, and clear — she drafts formal letters to schools and local authorities that say exactly what you need to say.
Ava
Meetings
Ava makes sure you go into meetings prepared and confident — clear priorities, the right questions, and a plan for what comes next.
Vera
Appeals
Vera guides you through the SEND Tribunal process — calmly, systematically, grounded in facts. She knows the deadlines, the stages, and the evidence you need.
Tia
Provision tracking
Tia notices everything. She helps you monitor whether EHCP provision is actually being delivered — and build the evidence you need when it isn't.
Remi
School placement
Remi explores the options — matching your child's EHCP provision to potential schools, helping you ask the right questions, and explaining the naming process.
Dee
DLA
Dee sits with you through the DLA application — section by section, at your pace — helping you describe your child's real needs clearly and completely.