Privacy Policy
Last updated: 19 March 2026
This privacy policy explains how Alongside SEND collects, uses, and protects personal information when you visit this website, use our contact form, or make a purchase.
If you have any questions about this policy or wish to exercise your data protection rights, please contact us at Hello@ReeceAdvisory.com.
Data controller
Alongside SEND is operated by Reece Advisory Ltd, registered in England and Wales (Company No. 114469017), with a registered office at Lynton House, 7-12 Tavistock Square, London, WC1H 9BQ. Reece Advisory Ltd acts as the data controller for the purposes of UK data protection law.
What information we collect
Contact form. When you use the contact form on this website, we collect your name, email address, your selected enquiry type, and the content of your message.
Purchases. When you make a purchase, your payment is processed by Stripe, Inc. We do not collect or store your payment card details. Stripe provides us with confirmation that payment has been made, together with your name and email address so that we can fulfil your order and send you your tool link. See the section on Stripe below for further detail.
Technical data. We collect limited technical information, such as IP address and browser details, for security and anti-spam purposes. This is handled by our hosting provider, Netlify.
We do not ask for special category personal data through this website. Please do not submit sensitive information about your child's health, educational, or social care history through the contact form.
How we use your information
We use your information to respond to your enquiry or to fulfil your purchase — specifically to send you the tool link(s) you have paid for. We may also use it to arrange follow-up discussions where appropriate, and to maintain legitimate business records.
We do not use your information for unsolicited marketing.
Our lawful basis for processing
Where you contact us to explore our services, we process your information on the basis of legitimate interests. Where a purchase is made, processing is necessary for the performance of a contract. Where required, we may also process information to comply with legal obligations.
Payment processing: Stripe
Purchases on this website are processed by Stripe, Inc., a third-party payment service provider. When you click a payment button, you are directed to Stripe's secure checkout environment. Your payment card details are entered directly into Stripe's systems and are never transmitted to or stored by us.
Stripe acts as a data processor on our behalf for the purpose of processing payments. Stripe may also act as an independent data controller in relation to fraud prevention and financial compliance obligations.
Stripe processes data in accordance with its own privacy policy, which is available at stripe.com/gb/privacy. Stripe is certified to the Payment Card Industry Data Security Standard (PCI DSS).
Following a successful payment, Stripe provides us with your name and email address for the purpose of fulfilling your order. We do not receive or retain any payment card information.
Data storage and other third parties
This website is hosted by Netlify. Contact form submissions are transmitted securely over HTTPS and processed using Netlify's form handling services. Submission data is stored within Netlify's infrastructure, in accordance with Netlify's data processing terms.
We use professional email services to receive notifications of form submissions and to contact you in response to enquiries. These services process data on our behalf under appropriate data protection safeguards.
We do not sell or share your personal data for commercial purposes.
Your conversations with our tools
Our tools are deployed on the ChatGPT platform (OpenAI) and the Claude platform (Anthropic). When you use a tool, your conversations take place within your own account on whichever platform you use. We do not have access to the content of those conversations.
You should review the privacy policy of the platform you use:
International transfers
Some of our service providers, including Stripe and Netlify, may process data outside the UK. Where this occurs, we ensure that appropriate safeguards are in place in accordance with UK GDPR requirements.
Data retention
We retain personal information only for as long as necessary to respond to enquiries and manage legitimate business records. Where a purchase has been made, financial and transactional records may be retained for up to seven years to comply with UK accounting requirements.
Your rights
Under UK data protection law, you have rights including the right to access the personal data we hold about you, the right to have inaccurate data corrected, and the right to request erasure, restriction, or to object to processing in certain circumstances.
You also have the right to lodge a complaint with the Information Commissioner's Office (ICO) at ico.org.uk.
To exercise any of your rights, please contact us at Hello@ReeceAdvisory.com.
Security
We implement appropriate technical and organisational measures to protect personal information, including encrypted transmission using HTTPS, secure hosting infrastructure, and access controls. Payment security is handled by Stripe, which is PCI DSS certified. While no internet transmission is entirely without risk, we take reasonable steps to minimise it.
Cookies
This website uses only the cookies and technical storage necessary for the site to function and for Netlify's form and security services to operate. We do not use tracking cookies or third-party advertising cookies.
Changes to this policy
We may update this policy from time to time. The latest version will always be available at this address. Material changes will be noted with an updated "Last updated" date at the top of this page.